My friend was a bit shocked when his new manager mentioned in a meeting that he would not like to see them taking time reading newspapers in the office, which most of them hardly in fact.
This is the dreaded production line management syndrome.
In a production line, the production operators must keep working to keep the production line running. If any production worker stops or slows down in their track, this will halt the entire production line, downstream and upstream. That is why the priority of a production line manager is to ensure that all their operators are consistently working at the work station along the production line. Slag in a production line is not appreciated nor wanted.
The thing about such mentality is that its easier to implement and to think of your staff as menial production workers, rather than an intelligent being with emotions and needs and as a manager your role is to build a conducive environment and look after those needs. Most if not a lot of managers try to think that they are doing the latter, but still trap themselves in the former. Read the rest of this entry »